Tarpon Automation & Design Company is in business to provide a value to everyone we serve.  Our goal is to provide quality products and deliver them on time.


“Our mission is to serve our customers in a responsive manner and to provide them systems that will meet their goals of manufacturing high quality products and services.  We will accomplish this by utilizing a focused team approach with involved and

committed employees.”


We are committed to satisfying our customer requirements through continuous improvement and the compliance of our ISO-9001:2008 quality system.


In order to support this policy, we have established the following objectives:


· Machine Run-offs: Care is taken during assembly of our products to thoroughly meet all customer requirements prior to shipping using machine qualification run offs.


· 100% On Time Deliveries: We track our deliveries from the time an order is placed to final delivery.


· Customer Satisfaction: Field Service Reports are completed during each visit to the customer.  All warranty issues are   investigated and resolved in a timely matter.


· Cost of Quality: Tarpon Automation tracks all engineering changes, timing and costs as a lessons learned for future designs.




26692 Groesbeck Hwy.

Warren, MI 48089

PH: (586) 774-8020

Fax: (586) 776-7855

sales@tarponautomation.com

Quality

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